Mason Mansfield

While at Alliance Health Center, you will be offered a range of services based on your individualized treatment needs such as psychiatric assessment, medication management, experiential activities, process groups, psycho-education groups, nursing groups and cooccurring groups. These therapeutic activities are scheduled throughout the day. The times may be different depending on the unit. Alliance Health Center is an acute psychiatric and addiction facility providing services for adults, geriatric and adolescent populations. Because Alliance is just one step in your recovery from addiction or mental illness, we also offer referrals for your continued care.

Our programs include:

• Reflections and Bridges focus on male and female adolescents ages 12 to 17 who are experiencing psychiatric conditions that interfere with their daily functioning in school, with their family or in social settings.
• The Journeys program focuses on adults with depression, anxiety or other mental illness that has gotten in the way of them leading a productive life and which can be addressed with medication management and intensive therapy.
• The Connections program focuses on persons with serious mental illnesses that need more intensive medication management and therapeutic coping skills.
• The Pathways program focuses on patients who are dealing with an addiction or who have an addiction and mental illness and need medical detoxification. This program includes medical detoxification, psycho-education and therapy to help start the recovery process.
• The Transitions program is an additional inpatient rehab program to treat addiction and mental health. Patients may step down from detox or be admitted through an outside referral source such as a physician, mental health therapist or family member. This program is for Medicare only.
• The Milestones unit provides services for our older adult population (55+) who are experiencing problems adjusting to the aging process, depression and new-onset dementia.
• New Leaf Recovery is an outpatient program with or without lodging for those with an addiction or who have an co-occuring substance use disorder with mental illness.

When you are in need to refer a patient to Alliance Health Center, you have three options to get the referral process started:

1. Contact your dedicated territory liaison
2. Contact hospital’s admissions team by calling 601.581.9916
3. Complete the contact form below

Once we receive your information, the admissions team member will either invite the patient to the hospital for an admission assessment or dispatch a mobile assessor to call/schedule a mobile assessment with the patient. The assessment determines the hospital’s appropriate program that fits the need of care for the patient you are referring.

Pre-Admission
Once the assessment is completed, you will be informed if your patient’s condition meets the clinical guidelines of admission to one of our programs. The assessor and admissions team will coordinate an admission time/date with the patient as the next step.
If transportation assistance is needed, they can help coordinate options for you as well.

Admission
The day following admission of the patient at the facility, you will receive a confirmation call/email from your territory liaison. The hospital liaison will provide contact information of the therapist in charge of the patient care in attempt to maintain continuity of care and potential discharge planning.

Treatment at Alliance
While at Alliance Health Center, you will be offered a range of services based on your individualized treatment needs such as psychiatric assessment, medication management, experiential activities, process groups, psycho-education groups, nursing groups and co-occurring groups. These therapeutic activities are scheduled throughout the day. The times may be different depending on the program. Alliance Health Center is an acute psychiatric and addiction facility providing services for both adults and adolescent populations. Because Alliance is just one step in your recovery from addiction or mental illness, we also offer referrals for the patient’s continued care if not returning to the referring agency’s program.

Phone Contact and Mail
While at Alliance, every patient is provided a 4 digit privacy code that’s serves as a permission barrier for external communication privileges. The patient can distribute that code to whomever they wish to allow to contact them while in care at Alliance Health Center. If an individual wish to contact the patient but does not have the provided code, they will not be permitted any information regarding the patient.

Adult Telephone Hours (Journeys, Connections, Pathways and Transitions)
Outgoing Calls 12 noon – 1 p.m.
Incoming Calls 4 – 5:30 p.m. and 7:15 – 9:30 p.m.
Older Adult Telephone Hours (Milestones)
11:30 a.m. – 1 p.m.
4:30 – 5:30 p.m.
8:45 – 9:30 p.m.
Adolescent Telephone Hours (Bridges and Reflections)
Outgoing Calls 12 noon – 1 p.m.
Incomings Calls 8 p.m. – 9 p.m.

Patient may also receive mail while at Alliance. Please be sure to have the mail addressed to the hospital with the patient’s name included on the package. Our front desk personnel will ensure that the mail will be brought to the patient in accordance with our intake policies.

Note: Former patients are not allowed to visit or call other patients for at least three (3) months after they have been discharged.

While at Alliance Health Center, you will be offered a range of services based on your individualized treatment needs such as psychiatric assessment, medication management, experiential activities, process groups, psycho-education groups, nursing groups and cooccurring groups. These therapeutic activities are scheduled throughout the day. The times may be different depending on the unit. Alliance Health Center is an acute psychiatric and addiction facility providing services for adults, geriatric and adolescent populations. Because Alliance is just one step in your recovery from addiction or mental illness, we also offer referrals for your continued care.

Our programs include:

• Reflections and Bridges focus on male and female adolescents ages 12 to 17 who are experiencing psychiatric conditions that interfere with their daily functioning in school, with their family or in social settings.
• The Journeys program focuses on adults with depression, anxiety or other mental illness that has gotten in the way of them leading a productive life and which can be addressed with medication management and intensive therapy.
• The Connections program focuses on persons with serious mental illnesses that need more intensive medication management and therapeutic coping skills.
• The Pathways program focuses on patients who are dealing with an addiction or who have an addiction and mental illness and need medical detoxification. This program includes medical detoxification, psycho-education and therapy to help start the recovery process.
• The Transitions program is an additional inpatient rehab program to treat addiction and mental health. Patients may step down from detox or be admitted through an outside referral source such as a physician, mental health therapist or family member. This program is for Medicare only.
• The Milestones unit provides services for our older adult population (55+) who are experiencing problems adjusting to the aging process, depression and new-onset dementia.
• New Leaf Recovery is an outpatient program with or without lodging for those with an addiction or who have an co-occuring substance use disorder with mental illness.

If you have any questions, feel free to ask any of the staff for assistance.

• Automobiles — You are allowed to keep your automobile at the facility. Your keys will be secured and you will not be able to access your car until discharged.
• Family Conference — A family conference can be scheduled at your request. This is a therapeutic conference where you, your family and staff attend. Your treatment team may recommend frequent family conferences. Information from the conference will be passed on to your physician.
• Transportation — Whenever possible, we suggest that family members and/or close friends provide your transportation to and from the hospital. Case managers will assist with discharge transportation using Medicaid transport or a contracted service. A notice of 24 hours is needed for discharge transportation to be arranged.
• Medications — A list of your current medications is needed at admission. Your medications will be prescribed based on the physician’s orders and administered by the nursing staff. If you do bring your medications from home to the hospital, we will ask your family to take the medications with them.
• Medical Services — Medical services at Alliance include 24-hour nursing care and a physician on call 24 hours a day. Please report medical problems to a member of the nursing staff. They will inform the physician of your medical issue.
• Non-Smoking Facility — Alliance Health Center is a non-smoking facility.
• Infection Control — For sanitation reasons, food and drinks are not allowed in a patient’s room and cannot be taken from the cafeteria.
• Payment for Services — If not covered by insurance, payment is expected at time of admission unless other arrangements have been made.

What to Bring:

• Clothing: 5 sets of clothing are allowed. Laundry service is provided by the staff. Please do not bring clothing that is overly revealing or has inappropriate subject matter displayed.
• Two (2) sets of pajamas and robes are to be worn only inside patient rooms.
• Bring comfortable, closed toed shoes with a back, for example, tennis shoes or loafers. Shoe laces will be removed, but an alternative will be provided. Please do not bring steel toed boots, sandals or other open toed shoes.
• Jeans, slacks, t-shirts, shirts, dresses and undergarments (without strings or underwire).
• Family pictures without a frame.
• Bring medical equipment such as a c-pap machine.
• Insurance and ID cards; for minors/dependent adults, birth certificate and/or guardianship papers.

What Not to Bring:

• Weapons of any kind, such as guns, mace/pepper spray, knives.
• Purses and wallets are not allowed on the unit and should be sent home. If they cannot be sent home, items will be stored.
• Illicit drugs or alcohol.
• Any sharp objects, such as needles/straight pins or safety pins, pens/pencils, scissors, spiral notebooks, staples in paper, razors, clothes hangers, nail files, nail clippers, Q-tips.
• Toothpaste and toothbrush (these will be provided for you).
• Powder, nail polish and mouth wash.
• Items with strings or cords, irons, hair dryers, curling irons, clothes with draw strings, shoe laces or belts.
• Electronic items with or without cords (unless required for medical equipment) such as MP3 players, video games, cell phones, cameras, clocks, electric toothbrushes and toys.
• Clothing with drug or alcohol insignia or offensive language or insignia. No revealing clothing such as a low-cut blouse or tight clothing. No shirts that expose the midriff. No hoodies or coats with hoods.
• Inappropriate reading material.
• No glass bottle products containing alcohol, aerosol sprays (such as body spray, hair spray, spray deodorant), mirrors or items that have a string attached. Hygiene items are provided by Alliance.
• Jewelry except wedding bands and religious items.
• No earrings or body piercing jewelry.
• Pillows, blankets or stuffed toys.
• Picture frames with or without glass (you may keep the picture).
• Food or beverages, no aluminum can drinks.
• No oxygen tanks.
• No cash
• Staff may use judgment on items not listed that may be potentially harmful.

Pre-Admission
When you are in need of care of Alliance Health Center services, you will need to contact our admissions team at the hospital by calling 601.581.9916 or via the contact form below. Once they receive your information, the admissions team member will either invite you to the hospital for an admission assessment or dispatch a mobile assessor to call/schedule a remote assessment with you. The assessment determines the hospital’s appropriate program that fits the need of care you are needing.
Once the assessment is completed, you will be informed if your condition meets the clinical guidelines of admission to one of our programs for you to accept admission. The assessor and admissions team will coordinate an admission time and date as the next step. If transportation assistance is needed, they can help coordinate options for you as well.

Admission
Upon arrival at the facility, you will be greeting by one of our admission team members at the front desk to begin the registration process. For patient safety, they will conduct of personal search of your clothes and belongings. For items listed above in the “Do Not Bring” list, they will be held in a secure room until time of discharge. The registration process then accommodates creating your chart and checking your vital signs. Once your chart has been created, the admissions team will then escort you to the location of the program which you’ve been approved for admission.

Treatment at Alliance
While at Alliance Health Center, you will be offered a range of services based on your individualized treatment needs such as psychiatric assessment, medication management, experiential activities, process groups, psycho-education groups, nursing groups and cooccurring groups. These therapeutic activities are scheduled throughout the day. The times may be different depending on the program. Alliance Health Center is an acute psychiatric and addiction facility providing services for both adults and adolescent populations. Because Alliance is just one step in your recovery from addiction or mental illness, we also offer referrals for your continued care.

Visitation
Visitors are required to return handbags, packages, cell phones or other personal affects to their personal vehicle before visiting. Staff in the reception area (security or receptionist) and on the patient care unit must inspect all patient belongings brought into the hospital before they may be released to the patient.

Visitation Hours
Adult Programs (Journeys, Connections, Pathways and Transitions)
Saturdays 1 – 3 p.m.
Adult Senior Program (Milestones)
Daily 3:30 – 7 p.m. or time arranged with unit staff
Adolescent Programs (Bridges and Reflections)
Wednesday 5:30 – 6:30 p.m. and Sunday 1 – 3 p.m.
Exceptions to these visitation hours can be made in certain circumstances. Please contact members of the treatment team for these special requests. Patients are only allowed two (2) visitors at a time. The patient ID Code will be needed when visiting, calling and should also be written on any mail or belongings sent to the patient. Only children six years old or older can visit with the exception of Milestones, where visitors must be 18 years and older.

Phone Contact and Mail
While at Alliance, every patient is provided a 4 digit privacy code that’s serves as a permission barrier for external communication privileges. The patient can distribute that code to whomever they wish to allow to contact them while in care at Alliance Health Center. If an individual wish to contact the patient but does not have the provided code, they will not be permitted any information regarding the patient.
Adult Telephone Hours (Journeys, Connections, Pathways and Transitions)
Outgoing Calls 12 noon – 1 p.m.
Incoming Calls 4 – 5:30 p.m. and 7:15 – 9:30 p.m.
Older Adult Telephone Hours (Milestones)
11:30 a.m. – 1 p.m.
4:30 – 5:30 p.m.
8:45 – 9:30 p.m.
Adolescent Telephone Hours (Bridges and Reflections)
Outgoing Calls 12 noon – 1 p.m.
Incomings Calls 8 p.m. – 9 p.m.
Patient may also receive mail while at Alliance. Please be sure to have the mail addressed to the hospital with the patient’s name included on the package. Our front desk personnel will ensure that the mail will be brought to the patient in accordance with our intake policies.
Note: Former patients are not allowed to visit or call other patients for at least three (3) months after they have been discharged.